Preventative Dental Care with A Personalized Approach
Dr. Marci Mendola-Pitcher
5611 Palmyra Rd Pittsford, NY 14534
About Pitcher Pediatric Dental
Are you looking for a reputable dental office where your child can create lifelong oral hygiene habits while feeling comfortable and at ease? At Pitcher Pediatric Dental in Pittsford, NY, we take a personal approach to your child’s dental care.
Using high-quality technology and state of the art dental equipment, we can give your child the quality dental care they deserve. Our team is committed to positively impacting your child’s oral hygiene habits and making dental visits an enjoyable experience.
Our Mission: Your Child’s Health & Happiness
At Pitcher Pediatric Dental, our only mission is to create an environment where children can feel comfortable and have a positive experience at the dentist. We do our best to motivate them to enjoy oral health care and create habits that will last a lifetime.
Prevention has always been the core of our dental approach. We hold a record in Rochester for 90% of our six-month check-up patients being cavity-free.
At your convenience, we have three to four hygienists that are available simultaneously to lessen your wait time so that you can get your children in and out. Our office is also handicap-accessible.
Insurance and Payment
We are happy to help you submit predetermination and initial insurance claims revolving around our care charges in our office. However, our primary financial relationship is with our patients and their families, not their respective insurance companies.
Our office will electronically submit to your private insurance company; but the insured party is ultimately responsible. We charge directly to the patient or their family, and they are responsible for payment of all fees incurred. Our office is happy to accept Visa, Mastercard, Discover, and American Express. When needed, we also participate in and accept Care Credit.
Dental Providers
This provider does not have an alliance with any insurance company. Therefore, all payments must be done out-of-pocket. Patients cover their own expenses for treatment and then are reimbursed by the insurance carrier. In our patients’ best interest, we work to maximize their dental benefits
Insurance Based Providers (In exchange for patient pools)
In exchange for patients, some dental providers are insurance based. With this provider, there are fees scheduled by the insurance company for specific procedures. Some dentists choose this method because they get paid directly from the insurance company.
Our Doctor
Marci Mendola-Pitcher, DDS, FAAPD, Board Certified Pediatric Dentist
As a lifelong Pittsford resident, a graduate of St. Louis School and Our Lady of Mercy High School, Dr. Pitcher always knew she wanted to be a dentist. She earned her Bachelor of Science degree from William Smith College and her Doctor of Dental Surgery degree from the University at Buffalo School of Dental Medicine. She came back to The University of Rochester School of Medicine and Dentistry for her Postdoctoral degree in Pediatrics at their hospital-based residency at the Eastman Dental Center.
Upon completion, Dr. Pitcher entered private practice in 1999 in Pittsford where she became the owner of the Rosen Pitcher Dental Group in 2003. After extensive non-mandatory testing and case presentation, she is honored to have become a Diplomate of The American Board of Pediatric Dentistry and a Fellow of The American Academy of Pediatric Dentistry. In addition, Dr. Pitcher is a Certified Sedation Provider in New York State. All of these accolades require multiple, extensive requirements to maintain annually.
As published in the Nov – Dec 2014 edition of the (585) magazine, Dr. Pitcher has been awarded subsequent years as a Top Dentist as evaluated by her colleagues when asked, “If you had a patient you needed to refer, who would you send them to? Dentists and patients are asked to take into consideration years of experience, continuing education, manners with patients, use of new techniques and technologies, and of course physical results.”
Dr. Pitcher and her family live in Rochester and enjoy the Finger Lakes for recreation. Her husband, daughter and son are very involved in the family’s office and practice.
Dr. Pitcher’s certifications and memberships
- Diplomate of American Board of Pediatric Dentistry
- Member of the prestigious College of Diplomates
- Fellow of the American Academy of Pediatric Dentistry
- Northeastern Society of Pediatric Dentistry
- New York Academy of Pediatric Dentistry
- American Dental Association
- New York State Dental Association
- Seventh District Dental Society
- Monroe County Dental Society
- New York State Conscious Sedation Certificate
- PALS (Pediatric Advanced Life Support) Certified through the American Heart Association
- ACLS (Advanced Cardiac Life Support) Certified through the American Heart Association
- CPR and AED certified through the American Heart Association
- NY Top Doc’s
Our Dental Hygienists & Office Staff
Our dental hygienists: Catie, Rebekah, and Jen are all certified by New York State to administer and monitor Local Infiltration Anesthesia/Nitrous Oxide Analgesia.
Catie V., R.D.H.
Catie is a registered dental hygienist and a graduate with distinction from Monroe Community College’s Dental Hygiene program.
She has been working with children since the beginning of her hygiene career. Catie came to us for a private practice setting. When not at work, Catie is excited to be planning her upcoming wedding as well as spending time with family, friends, and her kittens.
Rebekah K., R.D.H.
Rebekah is a Monroe Community College Dental Hygiene Program graduate, where she was awarded the Albert H. Stevenson Award and the President’s Volunteer Service Award.
Rebekah was inducted into the Phi Theta Kappa Honors Society. Rebekah also achieved Dean’s list and was a SADHA Officer.
She has experience working with children, and in her free time, Rebekah enjoys hiking and spending time with family, friends, and cats.
Sue B., R.D.H.
We are excited that after over 10 years of occasionally helping out, Sue has joined our team on Fridays. Mother of two, Sue keeps busy and cherishes a break from adult dentistry to care for our smallest of patients.
Jen B., R.D.H.
A Pittsford native, Jen received her Psychology degree from the University of Buffalo. A few years later, she received her Dental Hygiene degree from MCC. Jen joined us after three years at another pediatric dental office and is excited to get to know our patient families. Jen is passionate about pediatric dental health and treating children with special needs. In her free time, Jen volunteers for the NYS Dental Hygiene Association and enjoys her family, friends, and two cats. Jen is honored to serve as the 2022 President of the New York Dental Hygienist Association.
Rachel, Dental Administrative Assistant
After receiving her Bachelor of Fine Arts degree from SUNY Buffalo State College, and over seven years of customer service, Rachel has joined our office team.
Coming from a family with 9 siblings, Rachel appreciates helping children and their families for a great dental experience. A Rochester native, Rachel loves to explore parks and find beauty in nature, including her American Curl cat.
Katlyn, Front Desk Administrator
Having worked customer service, including medical and dental offices, Katlyn loves to help and interact with people.
Katlyn has overhauled our insurance submission procedures to assist our families easier than ever before. Mother to her daughter and few four-legged children, when not at work, you can usually find Katlyn outdoors on her family’s farm.
Pittsford, NY 14534
Monday - Friday: 8:00 AM - 5:00 PM
Wednesdays: CLOSED (during the school year)
Fridays: CLOSED (during summer)
Days and hours are subject to change.